1. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Passport details
• Payment information (via secure third-party processors)
• Travel preferences, medical or dietary information
• Location data (only with your consent)

2. How We Use Your Information

We use your data to:

• Organize your booked travel services
• Communicate with you regarding your itinerary
• Provide customer service
• Personalize your travel experience
• Comply with legal obligations

3. Legal Basis for Processing

We process your data based on:

• Contractual necessity
• Your consent
• Legal compliance
• Our legitimate interests

4. Data Retention

We retain your personal data only as long as necessary for the purposes described, unless longer retention is required by law.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

6. Sharing with Third Parties

We may share your data with:

• Travel service providers (hotels, transport, guides)
• Payment processors
• Government authorities when legally required

All third parties are required to comply with data protection regulations.

7. Your Rights Under GDPR

If you are an EU resident, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw your consent at any time
• File a complaint with a Data Protection Authority

To exercise your rights, contact us at: [Insert your email]

8. Contact Us

Kielbed Tour

Address: Jl. Taman Giri, Pesona Giri Paramitha 2 Blok E11, Badung, Bali

Email: admin@kielbed.com

Phone: 081353918804

Website: kielbed.com

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately upon publication.